Emotion: The Missing Link In Customer Experience

Emotion: The Missing Link in Customer Experience (Temkin Group)

Start Talking About Emotions (Temkin Group Video)

MIX07 The Emotion of Customer Experience

The Missing Link In Customer Experience That No One Ever Tells You #shorts

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Mary Brodie - Gearmark

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Colin Shaw - DNA of Customer Experience - How Emotions Drive

Palgrave Macmillan

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12 Key Emotions To Know For Customer Experience

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Customer Experience: the 5 pillars of emotional attachment | Ken Hughes

Ken Hughes | The King of CX | Keynote Speaker

Emotion Technology: From Autism to Customer Experience and Decision Making

Microsoft Research

Great customer experiences consider the emotions